• Aurenkin@sh.itjust.works
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    3 months ago

    There needs to be a law that cancelling a subscription should be available through the same channels as subscribing and take approximately the same or less effort on the part of the customer. It seems like such a law would just be common sense unless I’m missing something.

    • lnsfwuser@lemmynsfw.com
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      3 months ago

      We have that in California, it’s great! I haven’t had to navigate a stupid phone cancellation tree in years.