Here’s how I see it:
- Some person posts criticism of Kagi
- CEO of Kagi emails the person saying, I think some of what you said is factually inaccurate and I’d like a chance to talk to you about why
- Person angrily refuses to do that
- Mod of !techtakes publicly posts screenshots in his sub instead, calls the CEO an unhinged narcissist and his email a “harangue”
- People come in the thread and say, actually what the CEO said sounds “totally hinged” and the rude response seems un called for
- Mod starts banning people and deleting comments of people who are arguing with him, leaving up his own side of the conversation.
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That thread is fucking bizarro, and is itself unhinged.
The CEO seemed fairly reasonable to me (if someone were bashing my company on their blog I’d like a chance for rebuttal), though they did ignore the “please stop emailing me” request.
It almost feels like everyone involved from the blog post to the thread comments are in the middle of a manic episode. What in the heck is going on?
If anything I bet this results in a net subscriber gain for Kagi.