• CaptainPedantic@lemmy.world
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    27 days ago

    Reddit does shitty stuff, but at least I’m able to find stuff on there. Why Discord took off as a medium to replace forums is beyond me. It’s not easily searchable, and search engines can’t index it. If people aren’t fastidious about replying to messages they’re responding to, it’s just a nonsense stream of consciousness from dozens of people.

    That being said, I hate the formatting of most forums. Reddit and Lemmy’s comment nesting is excellent. It’s very easy to follow conversations.

    • mox@lemmy.sdf.org
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      27 days ago

      I hate the formatting of most forums. Reddit and Lemmy’s comment nesting is excellent.

      The funny thing about this is that it’s just plain old threading, which has been around since the 1980s or earlier, with the slight variation of showing message contents directly in the thread tree instead of beside it (thanks to today’s high-res displays).

      Usenet readers did threading. Email apps could do it if the developers wanted to; the required information is there. I’ll bet there’s forum software that can do it if an admin enables it.

      For some reason, most corporations seem to have decided that classic message threading has no place in their interfaces. They resort to piling things into stacks or serializing them into seemingly endless scrolls. It fails to represent the structure of group discussions, and sadly, has been going on for so long that many people might not have ever seen the better alternative outside of reddit.

    • DJDarren@thelemmy.club
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      27 days ago

      I use Opencore Legacy Patcher to run unsupported macOS on my older Macs. They used to have an excellent Reddit group that was easily searchable and rammed full of really good advice on how to fix common issues.

      A couple of years ago they shuttered the group and moved everything over to Discord, and it’s been hell ever since trying to figure out how to fix something if it goes wrong.

      You search for your issue, find someone talking about it, then have to pick through the dozens of replies either side to try and figure out if there’s anything useful. There are dedicated support threads now, but hardly anyone uses them, so they’re not helpful.

      I really, really hate Discord as a support medium, and can’t for the life of me work out why the OCLP mods chose it over Reddit.

      • DJDarren@thelemmy.club
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        26 days ago

        Oh, and to add something that’s just occurred to me…

        If you had a problem and couldn’t find a solution while the support was on Reddit, you could easily start a new thread that might bring you the help you needed. Now, with Discord, you have to hope that someone who knows how to help just happens to be browsing the feed at that moment, otherwise your post is getting lost in the ether, because who the fuck is searching for problems in order to offer assistance?

      • axsyse@lemmy.sdf.org
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        26 days ago

        I’ve used OCLP, and I didn’t even realize they largely switched to Discord. That explains why finding some info was such a PITA when I was playing around with it.

        I will never understand why people choose to use Discord as a forum replacement. It’s just such an awful platform for that.

        • Scrollone@feddit.it
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          26 days ago

          Discord is awful for everything that’s not live audio chatting. And even in that case, I think Telegram groups work better.

    • Tippon@lemmy.dbzer0.com
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      27 days ago

      That being said, I hate the formatting of most forums. Reddit and Lemmy’s comment nesting is excellent. It’s very easy to follow conversations.

      You could set that up on a lot of forums, you just had to select threaded view in the settings 👍

      • unalivejoy@lemm.ee
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        27 days ago

        discourse does this well. While not exactly reply chain based, it’s still fairly easy to follow imo.

        discourse > discord

    • GreatAlbatross@feddit.uk
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      26 days ago

      Why Discord took off as a medium to replace forums is beyond me

      My theory is that it was used as the primary form of informal communication by groups doing something, then it felt like a community.
      And since everyone was there…Why not put the documentation there? Sure, it’s not indexable, but the group is open-sign-up, right? Right?

      Then a few years down the line, someone suggests switching to another primary storage location…Then faces huge amounts of push-back from people comfy sitting on discord.