The real takeaway here is that Wells Fargo pays for work that isn’t quantifiable via review of the work product. What are these people doing that produces nothing that can be reviewed to quantify their performance to such a degree that simple mouse movement is the only metric they can be judged by? If I were stupid enough to be invested in that criminal enterprise I’d be pissed.
The article doesn’t say the fired employees were doing this all the time. They could have used them for an hour here and there while they were out running an errand. Very difficult to spot that on any work review.
If they had measurable productivity that was acceptable then who cares if they needed to step away for a while? Wells Fargo is sending a message that they care more about warm seats than actual results.
The real takeaway here is that Wells Fargo pays for work that isn’t quantifiable via review of the work product. What are these people doing that produces nothing that can be reviewed to quantify their performance to such a degree that simple mouse movement is the only metric they can be judged by? If I were stupid enough to be invested in that criminal enterprise I’d be pissed.
The article doesn’t say the fired employees were doing this all the time. They could have used them for an hour here and there while they were out running an errand. Very difficult to spot that on any work review.
If they had measurable productivity that was acceptable then who cares if they needed to step away for a while? Wells Fargo is sending a message that they care more about warm seats than actual results.