I don’t think people shrugged off on Concord because poor quality such as bug or inconsistency. Concord was a fine Overwatch-wannabe that went for hard-sci realism (not as interesting as stylized/cartoon as TeamFortress2 and Overwatch). Pubg had realism, but it was the original trendsetter. CoD aside (which has its own historical fellowship) how many other multiplayer GaaS went successful with that sort of realism as Lawbreakes.

Also, blue water/red water problem: https://en.m.wikipedia.org/wiki/Blue_Ocean_Strategy