will_a113@lemmy.ml to Technology@lemmy.mlEnglish · 3 days agoISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comexternal-linkmessage-square33fedilinkarrow-up1248arrow-down14file-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldnottheonion@lemmy.worldtechnology@lemmy.zip
arrow-up1244arrow-down1external-linkISPs say their “excellent customer service” is why users don’t switch providersarstechnica.comwill_a113@lemmy.ml to Technology@lemmy.mlEnglish · 3 days agomessage-square33fedilinkfile-textcross-posted to: nottheonion@lemmy.worldtechnology@lemmy.worldnottheonion@lemmy.worldtechnology@lemmy.zip
minus-squarekibiz0r@midwest.sociallinkfedilinkEnglisharrow-up7·3 days agoIf “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.
If “excellent customer service” means you have to go through three layers of call center to finally cancel your service, then yes.