• moosetwin@lemmy.dbzer0.com
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    5 months ago

    we shouldn’t have had to transition but if you didn’t know they were doing this then you probably haven’t tried to play the game within the last 5 years

    • Hasherm0n@lemmy.world
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      5 months ago

      I’m one of those people. I haven’t played in years. I may never have played again. I only found out because my daughter is now at an age where she asked if we could play together. I received no notice from Microsoft and I don’t do social media so it was a complete surprise to me when I couldn’t log in, then find out through their support that I had lost access to something I had legally paid for.

      • shadowedcross@sh.itjust.works
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        5 months ago

        I believe that you didn’t receive any notices, but I think that’s an exception rather than the rule, there was probably something wrong going off on their side. I personally received several emails, they were getting kinda annoying, to be honest.

      • calcopiritus@lemmy.world
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        5 months ago

        I sincerely doubt you received no notice from Microsoft. I received multiple emails from them, even though I didn’t play back then. If I hadn’t transitioned I’m pretty sure they would’ve kept sending me emails.

      • Drigo@sopuli.xyz
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        5 months ago

        I got so many emails from them telling me to transition the account or I would lose it. So they did give lots of notice.

        Even tho it sucks losing access, it’s still a great game worth every penny

        • Hasherm0n@lemmy.world
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          5 months ago

          So did most of my friends, but I checked multiple times and confirmed that I had nothing. I would have been a lot less annoyed with them if I had received an email and missed or ignored it. For whatever reason, the notifications never made it to me.

            • psud@aussie.zone
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              5 months ago

              A search in Gmail (which that used) finds stuff on spam. Also Gmail won’t put a Microsoft company’s mail in spam

              • sugar_in_your_tea@sh.itjust.works
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                5 months ago

                Also Gmail won’t put a Microsoft company’s mail in spam

                I highly doubt that’s true. I have gmail, and it puts official stuff in spam all the time.

                • psud@aussie.zone
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                  5 months ago

                  Official stuff, sure, but not system generated email from giant companies like Microsoft

                  • sugar_in_your_tea@sh.itjust.works
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                    5 months ago

                    I’ve had system generated email from Valve go to spam (e.g. security codes). Same with security codes from major banks. It happens a lot less than smaller orgs, but it still happens.