• OneCardboardBox@lemmy.sdf.org
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    8 months ago

    Firstly, discord is entirely the wrong medium for documentation.

    Secondly, documentation should be at least as accessible as the code. That is to say, if I can view the code without creating an account for some service, then I should also be able to read the documentation too.

  • DirkMcCallahan@lemmy.world
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    8 months ago

    Yes, this exactly! I still cannot fathom how Discord took off. It offers literally no advantages over forums, and introduces some massive disadvantages.

    • voxelastronaut@lemmy.world
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      8 months ago

      It took off because it was objectively the best catch-all communication option for gamers at the time. It’s still the best option for certain use cases like that, but I’ll never understand why people prefer it for projects, troubleshooting, updates, etc. It seems incredibly lazy and unserious to me. And the current Discord mobile layout is absolutely horrible, making for a totally miserable user experience.

      • ILikeBoobies@lemmy.ca
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        8 months ago

        I hated back in 2015 when people were leaving other communication platforms for the lesser option of Discord

        Even today Discord still doesn’t have directional chat and you can’t be in multiple calls at once

        At least mods help mask all the other missing features

        • Alexstarfire@lemmy.world
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          8 months ago

          Discord didn’t, and still doesn’t, require a download. Easier for people to pick up and easier to use on locked down computers.

          • MonkeMischief@lemmy.today
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            8 months ago

            This. Whatever can be used on devices without admin rights, such as work or school devices, for “free”, will get picked up by normie worker drones and college students and minors in droves.

            It’s been pretty handy in a lot of ways, but yeah I do hate what it’s doing to indexable information and it’s only a matter of time before it goes for IPO and suddenly gets way worse seemingly overnight…

    • cybersandwich@lemmy.world
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      8 months ago

      Discord could be a decent place for technical support, the way irc used to be used, but unless it’s super active with knowledgeable, helpful people, forums/GitHub discussions and other asynchronous comms channels make way more sense.

      Otherwise it’s like shouting into the void and the signal to noise ratio on my discord channels is really low.

      Plus with forums and discussion boards they can be stickied and indexed to be searched. So the next time someone has that error message they can pull up that exact discussion.

      • A_Random_Idiot@lemmy.world
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        8 months ago

        Discord is not a place for technical support or documentation, or anything important, ever.

        Search engines can not index discord.

        archive can not archive discord.

        Everything thats in discord, is in its own isolated bubble, that will disappear from history and time should the discord ever shut down, and even if its still up, its not findable by anyone searching for the problem.

        Discord fucking sucks for anything but random bullshiting with friends over games.