• 4 Posts
  • 14 Comments
Joined 1 year ago
cake
Cake day: July 1st, 2023

help-circle


  • As someone who has designed and used telemetry systems, I’ll never quite understand the strong aversion some people have to them. Telemetry is what lets me tell my boss “yes people really do use our software this way and we can’t break it” or “90% of crashes happen right after the player uses a grenade”. And despite what some conspiracy theorists would have you believe, telemetry data for software from reputable companies does not get sold or used for marketing purposes. Our lawyers make sure of it, and also make us go through privacy reviews to make sure that data isn’t leaking PII.
















  • Let’s walk though the flow a typical user would experience:

    1. Search “join mastodon”, find joinmastodon.org
    2. Click “create account”…

    SERVERS: Mastodon is not a single website. To use it, you need to make an account with a provider—we call them servers—that lets you connect with other people across Mastodon.

    1. 95% of users will bail at this point.
    2. Scroll down to the instance search UX.
    3. Too many options. Do I want “all regions” or should I pick my own region? Do I want “all topics” or “general”? 95% of remaining users will bail.
    4. Pick mastodon.social, sign up.
    5. Confirmation email takes 12 minutes to arrive. 95% of remaining users will bail.
    6. Confirm email, log in. Click search.

    Search or paste URL

    1. Wtf does that even mean? Try entering “William Shatner”. No results. Try “Taylor Swift”. Top result is @taylorswift13@hello.2heng.xin wtf?
    2. Go back, click “see what’s trending”, brings me back to “Taylor Swift”
    3. Go back, click “find people to follow”, brings me back to “Taylor Swift”
    4. Close site, 95% of users will who get here will never return.