When a business blames its customers for choosing to no longer be its customers, it’s a sure sign the business is declining. Depending on the severity, it’s often a sign the business is failing.
This applies here, as well as any time you see an article that millennials are killing <business/industry/etc>. It also applies when an entertainer blames their (potential) audience for not enjoying their work. See Jerry Seinfeld, Kid Rock, etc.
No one owes your business any patronage.
And yet, somehow, he’s still more fit for office than Trump.