there’s a channel on YouTube, by louis rossman. you’ll find plenty of examples of bs answers from apple tech support in order to make you spend a great deal of money.
furthermore, nowhere it talks about “vital parts”. So yeah, it makes no sense, but for other reasons.
Read your comment twice, now I got what you mean. took me a bit, but you’re definitely right.
Rumiko Takahashi! An absolute humor genius. If you’re interested in her work, read literally anything drawn by miss Takahashi.