Castle + Starfield, so probably Firefly again? (I still haven’t watched Firefly)
I think it’s a mix of the way journalism works in the age of overstimulation (everything is the best/worst anyone has ever witnessed) and old(er) people being unfathomably tech-illiterate.
And I don’t even mean that negatively. I often really am unable to fathom how disorienting even the slightest change in a software they’re used to is to them.
If my mother were to use the birdsite, and they’d change their theme from blue to red one day, she would literally be unable to use it, because “it’s all different now”
Also, mastodon does have some usability problems, though they are not that big imo.
I’ve always had bad grades, so for that one test my mom studied very hard with me. After grades were given back, my teacher came up to me and literally said that the performance was worthy of a 2 (B) but she’s given me a 4 (D) again, to motivate me.
Needless to say, motivation was not achieved.
Furthermore, it’s one of the core experiences that led me to mentally check out of the school system eventually and still fuels my distrust of authorities and institutions to this day, almost 20 years later. Well done Frau Bauer.