I spent over an hour on a support call trying to walk an asshole lady through fixing her Adobe Illustrator, for her to stop mid-instructions to say she couldn’t tell me what the status was because her power was out due to a fucking hurricane in her area! 🤦♂️
Side note: that was one of the two times my bosses didn’t get upset at me for telling off a customer.
I’m the family tech support person so I know your pain
It’s a pain in the ass when you have a parent who won’t even try to learn to do something after trying to teach them and they call you everytime they need to do something
i actually went to school for computers for a bit, got my A+ and net+, but realized i get fucking outraged at my own computer when it has problems, i couldn’t imagine the murderfest rampage that might ensue if i had to deal with morons and their bullshit computer problems–glad i didn’t pursue it
I once helped my parents with a few minor things on one of their computers. Two weeks later I get a call… They have no internet on any of their devices. Obviously since I was the last one to work on their stuff I was the cause of the internet issue. While on the phone I hear my dad’s weather radio go off and my phone dings with a severe weather warning for their area.
I ask if they are currently experiencing any bad weather… And they confirm that they have a very nasty thunderstorm and a confirmed tornado on the ground a few miles outside of the town… And they have no power.
“my computer won’t turn on!!”
“is it plugged in?”
“hold on let me check…it’s hard to tell, the power’s out”
“…”
I spent over an hour on a support call trying to walk an asshole lady through fixing her Adobe Illustrator, for her to stop mid-instructions to say she couldn’t tell me what the status was because her power was out due to a fucking hurricane in her area! 🤦♂️
Side note: that was one of the two times my bosses didn’t get upset at me for telling off a customer.
I’m the family tech support person so I know your pain
It’s a pain in the ass when you have a parent who won’t even try to learn to do something after trying to teach them and they call you everytime they need to do something
i actually went to school for computers for a bit, got my A+ and net+, but realized i get fucking outraged at my own computer when it has problems, i couldn’t imagine the murderfest rampage that might ensue if i had to deal with morons and their bullshit computer problems–glad i didn’t pursue it
Yep, that’s the correct level of anger, based on empirical evidence. I hate how I fumed at dumb people back in the day.
Please tell us… What was the other one?
You asked the wrong person, you probably meant to place your comment one level higher up.
other what?
Likely other line of work
deleted by creator
I once helped my parents with a few minor things on one of their computers. Two weeks later I get a call… They have no internet on any of their devices. Obviously since I was the last one to work on their stuff I was the cause of the internet issue. While on the phone I hear my dad’s weather radio go off and my phone dings with a severe weather warning for their area.
I ask if they are currently experiencing any bad weather… And they confirm that they have a very nasty thunderstorm and a confirmed tornado on the ground a few miles outside of the town… And they have no power.
I just hung up…