There are probably less than 5 emails in our internal helpdesk queue this month that WEREN’T marked as urgent.
Urgent problems this month include: ‘The glare from my kitchen window washes out my laptop screen’, ‘How do I change the color of my folders icon?’ and ‘Client reports hearing faint mumbling from their org’s landing page’
I handled the last one personally, she had a forgotten tab with a looping podcast playing on very low for the last few days.
another thing, don’t append everything with “It’s very urgent we need it fixed now” because you’ll get put in the not listen to list
There are probably less than 5 emails in our internal helpdesk queue this month that WEREN’T marked as urgent.
Urgent problems this month include: ‘The glare from my kitchen window washes out my laptop screen’, ‘How do I change the color of my folders icon?’ and ‘Client reports hearing faint mumbling from their org’s landing page’
I handled the last one personally, she had a forgotten tab with a looping podcast playing on very low for the last few days.
When EVERYTHING is urgent, NOTHING is urgent.
“will the company go out of business if this isn’t fixed in the next hour?”
Litmus test for urgency
Urgently do the needful
Since you did not yet make a reply to me, I’m going to reply to this chain to prompt you to reply quicker. Please do the needful urgently
I love that phrase. Because it lets me decide what’s needful. Sometimes it’s my lunch or catching up on the news.
Sometimes it’s shit posting on Lemmy
I like it because it’s short and to the point. At first it grated on me but now I use it myself unironically on occasion.
HELP!!¡!!!¡!!! ME!!!
have one user that every subject is help, sequels get ! appended.
I just merge the tickets
COMPUTER IS BROKE!11!!!11one!
Tonight I dine on turtle soup!