Hi,
Sometimes when using Connect, just browsing the feed, my phone hangs / freeze. In case of a freeze I can’t do anything on the screen, I can’t press home or previous, nor pull the notification panel.
I’ve noticed 2 types of freezes, the first type I can still press the power button to lock the screen, when I unlock the phone I get an android pop-up saying the System app is not responding, I click kill and the phone is now usable.
For the second type the power button doesn’t even work, I have to long press it to reboot the phone.
I have a Samsung Galaxy S24 running the latest OS.
Does anyone have similar issues?
Just upgraded from an s9 to an s24+ and this is happening to me. Need to do a hard reboot to get out of it (but rarely can hit the power button to get to lock screen)
I just experienced this issue, my phone froze for maybe 30 seconds then came up with the pop-up like you said.
I have a new Motorola think phone.
Can confirm, I have the exact same issue on an S21 and only when using Connect. It seems to have gotten better recently, but it has happened to me about half a dozen times total I would say.
Another weird bug I have experienced is that when I click on one specific users profile it instantly crashes the application and then makes Samsung Health pop a notification.
It only ever happens when I interact with this person’s profile, and I think it is because they have an emoji icon in their username. That is the only distinguishable difference I have been able to isolate that makes their profile unique.
Not an expert but that sounds like a system issue not an app issue. What system app is not responding? Does it say?
If the app was crashing, you would likely not have to hard reboot.
My S23 had similar issues with One UI when I got it. It took them 6 months of updates to fix the issue. In the meantime I used another launcher.
It only ever happens when using Connect though.
