“Your call is very important to us… but not so important that we would actually do anything about it like hiring more representatives. This message will repeat every 5 minutes until you get frustrated and hang up.”
Ugh I still have an air conditioner that was dead out of the box (bought it off season so didn’t use it till summer…summer 2020)
Tried a bunch of times to call in but “due to the pandemic” (what a fucking catchall for anti-consumer behavior…if a huge company hadn’t figured out how to keep their call center staffed 5 months into it, then it’s clearly intentional), nobody ever answered the call in the hour or so I’d wait on hold, several times.
“Your call is very important to us… but not so important that we would actually do anything about it like hiring more representatives. This message will repeat every 5 minutes until you get frustrated and hang up.”
The joke’s on them - my time has very little value anyway
Ugh I still have an air conditioner that was dead out of the box (bought it off season so didn’t use it till summer…summer 2020)
Tried a bunch of times to call in but “due to the pandemic” (what a fucking catchall for anti-consumer behavior…if a huge company hadn’t figured out how to keep their call center staffed 5 months into it, then it’s clearly intentional), nobody ever answered the call in the hour or so I’d wait on hold, several times.
I eventually gave up and just ate the cost.