I haven’t had any problems myself.
In fact, I regularly use their anonymized LLM Chat tab to help out with restructuring data, summarizing some more complex topics, or finding some info that doesn’t readily appear near the top of search. It’s made my search experience (again, specifically in my circumstance) much better than before.
I would like it if it actually did something for me, (like automatically doing x, y, or z to my account on the backend based on my request) but instead it just feels like every one of the “AI-Powered” support bots is designed to try and make it as hard as possible for me to actually get anything done.