cross-posted from: https://lemmy.crimedad.work/post/159369

A law enforcement source told our sister station, ABC7 Eyewitness News in New York, that the suspect’s unmasked smile came as he flirted with the front desk clerk who checked him into the hostel, and encouraged him to drop the mask so she could see his smile. The suspect obliged, pulling his mask down long enough for the surveillance camera to capture his face.

  • Nougat@fedia.io
    link
    fedilink
    arrow-up
    218
    ·
    20 days ago

    They are checking every dispute or contested denial of service brought against the company, as well as running down every threat made against the UnitedHealthcare CEO.

    That’s gonna take some time.

    • NotMyOldRedditName@lemmy.world
      link
      fedilink
      arrow-up
      57
      ·
      edit-2
      20 days ago

      I don’t know if the number was real but someone posted a picture that their denial rate was 32% whereas the lowest provider was 9%

      • mbfalzar@lemmy.dbzer0.com
        link
        fedilink
        arrow-up
        79
        ·
        20 days ago

        Their denial rate was 8% when Brian Thompson became CEO and jumped to 22.7% after one year of his leadership. 32% is believable after 3 years, especially if it’s true that the decision to train an LLM for the purpose of auto rejecting claims was his directive

          • Drusenija@aussie.zone
            link
            fedilink
            English
            arrow-up
            19
            ·
            20 days ago

            Presumably because the LLM can give a justification as well, rather than just a straight “no”. Doesn’t mean it’s a good justification but I’m sure they have metrics that say when it looks somewhat plausible that more people don’t challenge it.

    • Feathercrown@lemmy.world
      link
      fedilink
      English
      arrow-up
      25
      ·
      20 days ago

      Isn’t it their policy to deny every claim to force an appeal? How many claims do they get in a day? Their investigation will never end.